Privacy Policy

Privacy Policy

Robinson Wear Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website (robinsonwear.org) or making a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details.
• Usage Information: Information about how you interact with our website, such as pages visited, products viewed, and browsing activity.
• Cookies and Tracking: We may use cookies and similar technologies to improve your shopping experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and payment.
• Communicate with you regarding your orders, promotions, or updates.
• Improve our website, products, and services.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your information may be shared with:

• Payment processors and shipping companies to complete transactions.
• Service providers who assist us in operating the website and delivering products.
• Legal authorities if required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data and secure servers. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Request restriction of processing or object to processing of your data.

To exercise any of these rights, please contact us at payment@robinsonwear.org.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: payment@robinsonwear.org
• Phone: +44 7460 989522
• Address: 24 Adderstone Avenue, Cramlington, United Kingdom, NE23 6SS

Effective Date: May 2026